Ligadewa is committed to protecting your personal data. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and store it, and the rights you hold over your own data as a Ligadewa player.
Ligadewa (hereinafter referred to as "Ligadewa", "we", "us", or "the Platform") operates the online gaming and sports betting platform accessible at https://ligadewa.cam. We are firmly committed to the responsible handling of personal data belonging to our registered players and website visitors (hereinafter referred to as "you", "Player", or "User").
This Privacy Policy (hereinafter "Policy") describes in clear and transparent terms: the categories of personal data we collect; the purposes for which that data is processed; the legal bases on which processing rests; the parties with whom data may be shared; your rights in relation to your personal data; and the measures we take to keep your data secure.
This Policy applies to all personal data collected through your use of the Ligadewa Platform, whether you are browsing as a visitor, registering a new account, making a deposit via Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, Boost, or GrabPay, or engaging with our customer support team. By using the Platform, you acknowledge that you have read and understood this Policy.
Our Core Commitment: Ligadewa does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used solely to operate and improve the Platform, fulfil our legal and regulatory obligations, and provide you with a secure, personalised gaming experience.
For the purposes of this Policy, the following definitions apply:
Ligadewa acts as the Data Controller in respect of all personal data collected through the Platform. As Data Controller, Ligadewa determines why and how your personal data is processed and bears primary responsibility for compliance with applicable data protection obligations.
Where Ligadewa engages third-party service providers to process data on its behalf — such as payment processors, identity verification providers, or analytics platforms — those parties act as Data Processors under binding contractual agreements that restrict their use of your data to the specific purposes authorised by Ligadewa.
Questions about your data? All data-related enquiries, requests, and complaints should be directed to our support team via live chat or at [email protected]. We aim to acknowledge all data-related correspondence within 48 hours.
When you register an account, complete KYC verification, make deposits or withdrawals, contact support, or participate in promotions, you may provide the following categories of personal data:
When you access or use the Platform, the following technical data is collected automatically:
Ligadewa may receive personal data about you from third-party sources in limited circumstances, including: identity verification agencies used to fulfil KYC requirements; payment processors confirming transaction status; and fraud prevention databases used to protect the Platform and its players. All such third-party data sharing is conducted under appropriate contractual safeguards.
Ligadewa processes your personal data for the following purposes:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, phone, date of birth, address | Contract performance |
| Identity and age verification (KYC) | Government ID, date of birth, address | Legal obligation; contract |
| Processing deposits and withdrawals | Payment method details, transaction records | Contract performance |
| Fraud detection and prevention | IP address, device data, transaction history | Legitimate interests |
| Regulatory and AML compliance | Identity data, transaction records | Legal obligation |
| Customer support and dispute resolution | Account data, support communications | Contract performance |
| Responsible gambling monitoring | Gaming activity, deposit and loss patterns | Legal obligation; legitimate interests |
| Platform analytics and improvement | Usage data, session data, device data | Legitimate interests |
| Marketing communications (where opted in) | Email, phone, preferences | Consent |
| Personalisation of gaming experience | Game history, preferences, session data | Legitimate interests; consent |
Ligadewa relies on the following legal bases for processing personal data:
The majority of processing activities are necessary for the performance of the contract between you and Ligadewa — specifically, the provision of online gaming and sports betting services, processing of financial transactions, and maintenance of your account. Without this processing, we cannot provide the Services.
Certain processing activities are required to comply with legal obligations applicable to Ligadewa as an online gaming platform, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and age verification duties. These obligations cannot be waived by either party.
Where not overridden by your fundamental rights, Ligadewa processes certain data to pursue its legitimate business interests — including fraud prevention, platform security, abuse detection, analytics, and service improvement. We balance these interests against your data protection rights and limit processing to what is reasonably necessary.
Where we rely on your consent — for example, to send promotional emails or SMS notifications about bonuses and offers — you may withdraw that consent at any time by contacting support or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Ligadewa does not sell, rent, or trade your personal data. We may share your data with third parties only in the following limited circumstances:
No Third-Party Marketing: Your personal data will never be shared with third-party advertisers, data brokers, or marketing networks. Any promotional communications you receive will come exclusively from Ligadewa and only where you have provided consent.
As an international online gaming platform serving players across Malaysia including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam, Ligadewa's infrastructure and some of its service providers may operate in jurisdictions outside Malaysia. Where personal data is transferred to countries that may not offer the same level of data protection as Malaysia's Personal Data Protection Act 2010 (PDPA), Ligadewa ensures appropriate safeguards are in place including:
You may request further information regarding the specific safeguards applicable to any cross-border transfer of your personal data by contacting our support team.
Ligadewa retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / regulatory obligation |
| KYC and identity documents | Duration of account + 5 years post-closure | AML / legal obligation |
| Financial transaction records | 7 years from transaction date | Financial regulatory obligation |
| Customer support communications | 3 years from last interaction | Legitimate interests / dispute resolution |
| Gaming activity logs | Duration of account + 3 years | Responsible gambling monitoring |
| Marketing consent records | Until consent withdrawn + 1 year | Compliance with consent obligations |
| Technical / session logs | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data is anonymised, it may be retained indefinitely for aggregate analytics purposes.
Ligadewa employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Your Role in Security: While Ligadewa implements robust platform-level security, you also play a role in protecting your account. Use a strong, unique password, enable two-factor authentication, do not share your login credentials, and contact us immediately at [email protected] if you suspect unauthorised access.
Cookies are small text files placed on your device when you visit the Platform. They are widely used to make websites and apps function efficiently and to provide information to the Platform operator. Ligadewa uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).
You may control cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies will impair Platform functionality, including the ability to log in and access your account. Analytics and functional cookies may be disabled without preventing access to the Platform's core features.
As a data subject, you hold the following rights in relation to your personal data held by Ligadewa. These rights are subject to applicable legal limitations and may be exercised by contacting our support team via live chat or at [email protected].
Ligadewa will respond to all verifiable data rights requests within 30 calendar days of receipt. We may request proof of identity before processing a data rights request to prevent unauthorised disclosure.
The Ligadewa Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the account registration and KYC process.
Where Ligadewa becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, the personal data deleted in accordance with applicable law, and any associated funds returned or forfeited in accordance with our Terms and Conditions.
If you are a parent or guardian and believe a minor may have registered an account on Ligadewa, please contact us immediately at [email protected] so that we may take prompt action.
Ligadewa reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform operations, or data processing practices. Where material changes are made to this Policy, we will notify registered Players by email to the address on file and/or via a notification displayed on the Platform upon login.
The "Last updated" date at the top of this Policy will reflect the date of the most recent revision. We encourage you to review this Policy periodically. Continued use of the Platform following the publication of an amended Policy constitutes your acknowledgement of the changes.
For all privacy-related enquiries, data subject rights requests, or concerns regarding the handling of your personal data, please contact Ligadewa through the following channels:
When submitting a data rights request by email, please include your registered username, the nature of your request, and any relevant reference numbers to enable efficient processing.
Response Commitment: Ligadewa will acknowledge all data-related correspondence within 48 hours and will provide a substantive response to formal data rights requests within 30 calendar days, as required under applicable data protection law.
Every Ligadewa player has full rights over their personal data. Here's a plain-English summary of what you can ask us to do.
Request a full copy of the personal data Ligadewa holds about you, including how it is being used and who it has been shared with.
Ask us to update or correct any inaccurate personal information on your account — from name spelling to address details.
Request erasure of your personal data where it is no longer needed, subject to legal retention requirements we must comply with.
Receive a structured, machine-readable copy of your data for transfer to another service provider where technically feasible.
Ask us to pause processing of your data — for example, while a dispute about accuracy is being investigated.
Object to processing based on legitimate interests, including direct marketing. We will cease unless we have compelling grounds to continue.
Opt out of marketing communications or withdraw consent for non-essential data processing at any time via account settings or by contacting support.
If you believe your data rights have been infringed, contact us first. We take all privacy complaints seriously and respond within 30 days.
Security and privacy aren't afterthoughts at Ligadewa — they're built into the platform from the ground up.
Every byte of data transmitted between your device and Ligadewa is protected by 256-bit SSL encryption — whether you're depositing via Touch 'n Go eWallet in KL or checking live odds from Penang.
Ligadewa will never sell, rent, or trade your personal data to marketers, data brokers, or advertising networks. Your information exists to make your gaming experience better — not to generate revenue for third parties.
Our platform undergoes scheduled third-party penetration testing and security assessments. Vulnerabilities are prioritised and remediated before they can affect player data or account security.
We don't hold onto your data indefinitely. Clear retention schedules apply to every data category, and data is securely deleted or anonymised once the retention period expires.
Internal access to player personal data is restricted strictly to team members who need it to perform their role. All access is logged, monitored, and subject to regular review. Multi-factor authentication is mandatory for all internal systems.
In the unlikely event of a data breach that affects your rights, Ligadewa will notify you promptly in accordance with applicable data protection law — with full transparency about what occurred and what steps are being taken.
Have questions about your data or want to exercise your rights? Our support team is online 24/7. You can also explore our full Terms and Conditions or visit our FAQ for quick answers.
For players aged 21 and above only. Gambling involves financial risk — play responsibly.